“The process has been invaluable. Thank you for your patience. I look forward to seeing you again.”
Jerry Williams, Project Director, Taylor Woodrow
Client’s requirements
Taylor Woodrow commissioned T&T Suiko to assist with the the design and build of a state of the art integrated waste management facility in Allerton, North Yorkshire for client Amey on behalf of North Yorkshire County Council and City of York Council.
The facility will process up to 320,000 tonnes of waste per year using mechanical treatment and anaerobic digestion as well as Energy from Waste (EfW) and will generate enough electricity to power around 40,000 homes.
At the Energy from Waste site, the initial Taylor Woodrow requirement was to drive workforce safety, quality, productivity and improve engagement with the sub-contractors.
Our contribution
Taylor Woodrow had started to introduce some Lean Thinking tools to the Allerton project but the team felt they were not getting the best from the new way of working. T&T Suiko were asked to support the development of the behaviours in the project to realise the true potential.
T&T Suiko focused on diagnosing performance, identifying opportunities and implementing proven processes for realising productivity improvement and cost recovery.
Opportunities were identified through engaging staff in value stream and process mapping exercises, specifically focused around the end to end construction activity process and supply chain.
Making the difference
- Organisational structure reviewed, identifying clear roles, responsibilities and accountability supported through coaching and mentoring from the T&T Suiko consultants.
- Introduced and developed a performance management routine consisting of daily area and site reviews that challenged performance whilst creating a vehicle to rapidly escalate issues to the right level within the organisation.
- Suite of visual measures and targets across the project were deployed providing excellent information to enable the necessary challenge and in turn behaviour.
- Development and visualisation of the planning cycle with the supply chain enabled the project team to look further forward hence preventing ‘firefighting’.
Primary Results
- Average weekly activity completion rate rose from 68% to greater than 90%.
- Number of completed production activities doubled, rising from 20 per day to over 40 per day.
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